User Manual
Home » Operator Panel » Canned Message

Home Home Pre page Auto-Invite | Message Search Next page

Canned Message


This can be very handy for operator, especially when there is large traffic on the website. When one staff needs dealing with several customers with same questions, these canned answers can be extremely helpful to save time.

To add a message category or message

Enter the category name in the text area at the bottom of the canned form and click Add Folder,
if you need to add a message, click Add Message.


To remove a message folder or a message

Click on the corresponding entry first, and then click Remove.

To send a message

Click the message in the tree list and press Send, the message will be sent to the text input area.

Related links:

Operator Panel


Home Home Pre page Auto-Invite | Message Search Next page

About Us | Contact us | Company Blog | Partnership | Affiliate | Forum | Privacy policy | Terms of Use | SiteMap | Links

Call Sales Now! USA 408-728-6398, UK +44-20-3286-1986, HK +852-8121-1988

Share 123 Flash Chat:

Copyright © TopCMM Software Limited 2001-2016 All Rights Reserved.

Powered by Greek-Chat.gr